"Seemed great at first: everyone very punctual; friendly, seemingly helpful; worked hard. Unfortunately, there were significant problems with our move:
Packing was careless and several items were broken, including the fragile, cherished ornament that the estimator singled out for special care during moving - the "Inline difference", he said. In other boxes, delicate items were broken by wine bottles dumped on top, and cleaning products, including detergents and caustic soda, packed on top of spices and other foodstuffs, leaking on and ruining them.
Several items seem to have been stolen. Not especially valuable, but very invasive and upsetting, including new clothes for our two-year-old daughter and small gifts. Over time we have realised that things seen the day we moved are not just in a box somewhere, but gone. It's a horrible feeling.
When I called and emailed the company about these things, the "Rolls Royce service" had gone. No reply to calls or emails."